At Growpire Private Limited, operating under Growpire Crafts, we are committed to delivering your orders in a timely and reliable manner. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.
1. ORDER PROCESSING
All orders are processed after successful payment confirmation.
- Orders are typically processed within 1–3 business days
- Orders placed on weekends or public holidays will be processed on the next working day
- In case of any delay, customers will be informed via email or phone
2. SHIPPING TIMELINES
Delivery timelines may vary depending on your location and product type.
- Estimated delivery time: 5–10 business days across India
- Remote or non-serviceable areas may take longer
- Customized or handmade products may require additional processing time
Please note that delivery timelines are indicative and may vary due to unforeseen circumstances.
3. SHIPPING CHARGES
- Shipping charges (if applicable) will be displayed at checkout
- We may offer free shipping on selected products or promotional offers
- Additional charges may apply for express delivery (if available)
4. ORDER TRACKING
Once your order is shipped, you will receive:
- A confirmation message via email/SMS
- Tracking details and courier partner information
You can track your order using the provided tracking link.
5. DELIVERY ATTEMPTS
Our delivery partners will attempt delivery multiple times.
- Please ensure someone is available to receive the order
- If delivery fails due to customer unavailability or incorrect address, re-delivery may be attempted
- Additional charges may apply in such cases
6. ADDRESS & CONTACT DETAILS
Customers are responsible for providing accurate and complete shipping details.
- Incorrect or incomplete addresses may lead to delays or failed deliveries
- Growpire Private Limited will not be responsible for orders delivered to incorrect addresses provided by the customer
7. DELAYED OR LOST SHIPMENTS
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Logistics issues
- Government restrictions
- High demand periods
In case of lost shipments, we will investigate with the courier partner and provide a suitable resolution.
8. PARTIAL DELIVERIES
If your order contains multiple products:
- Items may be shipped separately
- You may receive multiple deliveries for a single order
9. DAMAGED PACKAGES
If you receive a damaged package:
- Do not accept the delivery if visibly damaged
- If accepted, report the issue within 24 hours with proper photos/videos
- Contact us at info@growpirecrafts.com
10. INTERNATIONAL SHIPPING
Currently, we may or may not offer international shipping.
- If available, shipping charges and delivery timelines will vary by location
- Customers are responsible for any customs duties or taxes
11. CONTACT US
For any shipping or delivery-related queries, please contact:
Growpire Private Limited
Shop F/32, Indiabulls Megamall,
Nr. Dinesh Mill, Vadodara (M CORP+OG),
Gujarat, India – 390007
📞 9023706159
📧 info@growpirecrafts.com
